EXCEPTIONAL CUSTOMER SERVICE FOR EVERY BUDGET
In conjunction with excellence in manufacturing, Kesit Makine offers a support team that is second to none. Each sales and service office has one or more technicians to provide local support and training to our customers. Our local support experts are backed up by a skilled support team at the main office. The cross-trained technical support team is available for on-site maintenance and repair, and uses advanced web-based support options to perform remote diagnostics and correct control related issues.
Using these same advanced web solutions, Kesit Makine can deliver professional software training to you and your staff without the associated costs of travel.
Our hotline puts Kesit Makine customers in direct contact with an experienced and knowledgeable team of technical-support specialists who understand the business and application requirements of every Kesit Makine product.
Email support lets customers email questions directly to the technical-services team, which addresses issues quickly and accurately.
Web support, a direct PC-to-machine support service, allows our experienced team of technicians to connect directly to your CNC machine or design station to resolve issues quickly and efficiently.
Our team of technical experts are strategically worldwide. If an on-site visit is required, a representative will be there as soon as they can, usually in one of our specially outfitted service vehicles.
Each Kesit Makine CNC machine installation is efficiently carried out by factory-trained technicians, putting your machine into production as soon as possible.
The Kesit Makine training courses are designed to have you up and running as quickly as possible. Operators will not only learn the details of machine operation, but also how to apply them to your unique applications. Courses can be customized and conducted out at any of Kesit Makine service office or at your location.